Family experience survey in Alberta provides voice for quality improvement in long-term care
April 17, 2018
The Health Quality Council of Alberta (HQCA) today released results of a 2017 survey of family experiences with long-term care facilities across Alberta. The Long-Term Care Family Experience Survey, completed by the HQCA four times over the last 10 years, has shown little to no change provincially in family experience between the survey cycles.
Family members rated their overall experience with their resident’s long-term care facility from 0 to 10 (with 0 being the worst care possible and 10 being the best). The individual facility scores ranged from 6.6 to 9.7 out of 10.