Parent and Guardian Experiences with Mental Health Services for Children and Youth

The Understanding Parent and Guardian Experiences with Mental Health Services for Children and Youth report highlights the experiences of parents and guardians while navigating their child’s or youth’s addiction or mental health journey in Alberta.

During the fall of 2019, we conducted in-depth interviews with parents and guardians with a child between the ages of eight and 22 who required addiction and mental health (AMH) services in the last three years. The report uses direct quotes from the interviews to illustrate the parent and guardian journey to obtain appropriate AMH services for their child or youth.

Key findings in the report include:

  • The overarching concepts found in each parent or guardian journey that have the greatest influence on the outcomes for the child or youth.
  • The parents’ and guardians’ suggestions for what would have made their journey easier.

Informing improvements
This work was completed in partnership with Alberta Health, and is intended to inform improvements in the flow of care and connections to supports in the community during the AMH journey for children and youth.

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A summary of the findings. More →

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The complete report. More →

Seeking help now? If you are in an emergency situation – call 911.

If you are in an urgent situation 24/7 crisis support can be accessed at the following numbers:

  • If suicide is a possibility, call 911
  • Alberta Mental Health Help Line: 1 (877) 303-2642
  • Alberta Addictions Helpline 1 (866) 332-2322
  • Distress Line (Edmonton and area): (780) 482-4357
  • Distress Centre (Calgary and area): (403) 266-4357
  • Distress Line of South Western Alberta: (403) 327-7905
  • First Nations and Inuit Hope for Wellness Help Line 1 (855) 242-3310
  • Kids Help Phone 1 (800) 668-6868
  • Rural Distress Line: 1 (800) 232-7288
  • 2-1-1 to speak to an Information & Referral Specialist, or search the online community resource directory

If you are looking for less urgent mental health services, you may find useful information at the following links: