Patient Experience Awards

Selection under way!

Thank you to everyone who applied to the HQCA’s 2021 Patient Experience Awards. Shortlisted applicants are now completing Part B of their submission for evaluation and selection. The 2021 recipients will be announced in April, so sign-up to get our news and updates here, or follow us on social media (links below) to get the alert.

While you wait, we are sharing the videos about the 2020 recipients here. Keep checking back so you can watch their inspiring stories.

Who can apply?

Any individual or team in Alberta involved in designing and implementing an initiative that promotes a positive patient experience in accessing or receiving healthcare services.

A successful applicant:

  • Has some evidence from the patient perspective that something needed to be changed or improved (not just a provider-identified change),
  • Engages patients and/or their family members in the process to improve (including the evaluation),
  • Acts on patient and/or family feedback, and
  • Can show how their patients’ and their families’ experiences have been positively impacted by this approach or initiative.

What types of initiatives qualify?

Initiatives in any healthcare setting including, but not limited to: primary care, acute care, home care, transitions in care, and continuing care. The initiatives that will be considered must have resulted in a positive impact on the patient experience.

Click on the years along the left-hand menu learn about previous award recipients.

How do I apply for the award?

Applications are currently closed and the 2021 recipients will be announced in April 2021.

Sign-up to get our news and updates here, or follow us on social media (links below) to get the alert for the 2022 program. The call for applications will open in the fall.