Healthcare Facility Mock-up Evaluation Framework & Guidelines

There is a growing trend to conduct simulation-based mock-up evaluations as part of the process to design healthcare facilities. A simulation-based mock-up evaluation involves creating a full-scale mock-up of a planned space and having end users enact realistic processes and procedures within the mock-up. These evaluations proactively identify opportunities to enhance quality and patient safety, staff efficiency, and can avoid future hospital design renovation costs. Below are resources to help plan and conduct these evaluations.

Simulation-based Mock-up Evaluation Framework

The framework outlines an approach to collect and analyze data from full scale mock-ups, through the use of simulation, where individuals enact processes and procedures that will be performed in the space. Data from the simulation-based mock-up evaluations are intended to guide design decisions in efforts to optimize the built environment for safe and efficient patient-centred care.

Download a copy of the Framework

Download the Appendices

Healthcare Facility Mock-up Evaluation Guidelines: Using Simulation to Optimize Return on Investment (ROI) for Quality and Patient Safety

These guidelines make recommendations to optimize ROI when evaluating healthcare facility designs for quality and patient safety. Specifically, they provide guidance on how to choose between simple, detailed, and virtual reality (VR) mock-ups for a simulation-based mock-up evaluation.

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Simulation-based Mock-up Evaluation of a Universal Operating Room

Vancouver General Hospital used the HQCA’s Simulation-based Mock-up Evaluation Framework to evaluate the proposed design template for 28 universal operating rooms. The HQCA, Vancouver Coastal Health, W21C Research and Innovation Centre, and the University of Calgary published an article in the Health Environments Research & Design Journal that describes this work.

Download the article

Scenario Enactment Video

This video features a delivery of care scenario enacted within a resident room mock-up to inform the design of CapitalCare Norwood’s complex continuing care facility.

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Scenario Enactment Analysis Video

This video features a medication stocking and preparation scenario enacted within a medication room mock-up. This video highlights observations which can be coded and analyzed.

Watch the video