New and improved Primary Healthcare Panel Reports

We invite family physicians to request their 2016-17 Primary Healthcare Panel Report. These individualized reports provide information about patient demographic characteristics, health status, and aspects of patient management and utilization

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FOCUS on Emergency Departments – Q2 data

We’ve updated all the charts on the HQCA’s FOCUS on Emergency Departments website with new data. The time period for the new data is the second quarter of the 2017-18 fiscal year (July, August, September). FOCUS on Emergency Departments was

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Quality Forum 2018

February 21-23, the BC Patient Safety & Quality Council is hosting its annual Quality Forum. The three-day conference allocates the first day to full-day sessions that “dive deep” into timely topics, as well as an evening Health Talks event.

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Patient Concerns Management Framework

In 2007, under the direction of the Health Quality Network (HQN), the HQCA first created the Patient Concerns/Complaints Resolution Provincial Framework to help organizations develop, implement, and refine processes to effectively manage the

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2017 Patient Experience Award Recipients Announced

This year’s Patient Experience Awards once again highlighted the amazing work underway in the province to make positive impacts on the patient experience. For the second year, the HQCA, in partnership with our Patient/Family Safety Advisory

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FOCUS on ED

We are excited to have launched a new interactive online tool, FOCUS on Emergency Departments. It provides an unprecedented amount of information from the last five years about the 16 busiest emergency departments in Alberta and allows

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